Context engineering
The part I’m best at: getting the right information and structure to both the AI and the people steering it, so tools are reliable instead of just impressive.
About
A partner who’s done the work.
I’m Victoria Crosby. For 10+ years I’ve led complex technology programs, and now I build the software too. Program Edge is where that combination becomes your edge.
My career has spanned the spectrum, from the regulated rigor of FDA-cleared medical devices at Dexcom, to the bleeding edge of edge-AI sensing at Sony, enterprise data platforms at Intuit, and structured SaaS delivery at ServiceNow and Universal Music.
I care very much about how we work, and I’ll stay embedded with your team as we make the decisions together. You get a senior partner who’s close to the work the whole way through.
Victoria
The path
From regulated medtech to enterprise AI, to building my own software
2026 — Present
Founder & principal
Program Edge LLC · consulting & build studio
Shipping software and advising teams, and publishing it: ToolWitness (open-source AI agent verification), an automated market-risk reporting agent, client websites, and a blog on AI workflows and context engineering.
2024 — 2026
Technical Program Manager, Data Acceleration
Intuit
Drove six concurrent data programs across 40+ partners; led a Builder-Culture mobilization and shipped an agentic AI planning capability and a Global Context Engine, contributing to $55M in incremental paid-media impact.
2024
Senior Program Manager, AI & Innovation
Sony
Owned end-to-end delivery for the AITRIOS edge-AI sensing platform on the IMX500 SoC: data pipelines, fine-tuning, RAG, embeddings, and prompt strategies, shipped in compressed, demo-ready windows.
2018 — 2023
Technical Product Owner, MedTech Applications
Dexcom
Owned product definition and delivery across Dexcom’s SaMD and wearable portfolio. Drove the launch of Class II CGM systems (G6 and G7) through FDA 510(k) clearance and into 37 international markets; led Lean Six Sigma initiatives delivering $700K in annual savings.
2017 — 2018
Senior Program Manager
ServiceNow
Owned delivery of 25+ in-market releases across 60+ cross-functional teams in four countries within a structured ITIL-based environment.
2013 — 2016
Senior Technical Project Manager
Universal Music Publishing Group
Drove releases through full governance lifecycles and delivered a global digital recording library as part of a five-year corporate growth strategy.
What I bring
A rare combination
Regulated rigor, anywhere it matters
Design controls, risk management, and human-factors discipline from FDA-cleared medical devices. It’s useful wherever safety and trust are on the line.
AI program delivery
Real experience shipping GenAI and agentic programs end to end: data pipelines, RAG, LLM integrations, and AI-assisted delivery in matrixed organizations.
Strategy and hands on keyboard
I can set the roadmap and build the first version, so the plan and the product never drift apart.
In their words
Trusted by the people I’ve worked for
“Dedicated, reliable, and takes real pride in going the extra mile to produce the best possible product. Creative, engaging, strategic, full of energy — able to communicate complex technical concepts to a wide range of stakeholders. A fantastic Senior PM.”
Credentials
Education & certifications
See education & certifications
Certifications
- Scrum Master — Scrum.org
- AI Project / Product Management — Duke University
- Green Belt, Lean Six Sigma — Dexcom
- Crash Course on Python — Google
Education & affiliations
- B.A., Comparative Literature — Smith College
- Advisory Board Member — University of San Francisco School of Management
- Based in San Diego, CA — working with teams anywhere
Let’s build something with an edge.
Tell me what you’re building or where you’re stuck.